Rewards
User Agreement

Rewards Terms and Conditions

Rewards Terms and Conditions

PROCTER & GAMBLE PAMPERS® DIAPERS, TRAINING PANTS AND WIPES

PAMPERS REWARDS

LOYALTY PROGRAM

TERMS AND CONDITIONS



PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY

IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, 

AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU 

IF YOU REGISTER FOR THIS PROGRAM.

 

BY REGISTERING FOR THE PAMPERS DIAPERS, TRAINING PANTS, AND WIPES PAMPERS REWARDS LOYALTY PROGRAM (THE "LOYALTY PROGRAM") YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS ("TERMS") STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT REGISTER FOR THE LOYALTY PROGRAM. REWARDS POINTS MAY BE REDEEMED FOR MERCHANDISE ONLY AVAILABLE THROUGH THE PROCTER & GAMBLE DISTRIBUTING COMPANY ("P&G"). P&G RESERVES THE RIGHT TO MODIFY OR TERMINATE THE LOYALTY PROGRAM AT ANY TIME AND IN ANY MANNER, IN WHOLE OR IN PART, AS OUTLINED BELOW, EVEN THOUGH SUCH CHANGES MAY AFFECT THE REDEMPTION VALUE OF THE REWARDS POINTS ALREADY ACCUMULATED OR THE AVAILABILITY OF REDEEMABLE MERCHANDISE. ANY CHANGES OR MODIFICATIONS WILL BE EFFECTIVE IMMEDIATELY UPON POSTING THE REVISONS TO WWW.PAMPERS.COM, AND YOU WAIVE ANY RIGHT YOU MAY HAVE TO RECEIVE SPECIFIC NOTICE OF SUCH CHANGES OR MODIFICATIONS. YOUR PARTICIPATION IN THE LOYALTY PROGRAM CONFIRMS YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND ANY SUCH CHANGES OR MODIFICATIONS; THEREFORE, YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FREQUENTLY TO UNDERSTAND THE TERMS AND CONDITIONS THAT APPLY TO THE LOYALTY PROGRAM.  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST STOP PARTICIPATING IN THE LOYALTY PROGRAM

1. Eligibility. Membership in the Loyalty Program is only open to individuals who are legal residents of the fifty (50) United States, the District of Columbia, Canada, and Puerto Rico, who are at least eighteen (18) years of age as of the date of enrollment and have the capacity to enter into a binding contract. The Loyalty Program is void elsewhere and where prohibited. Corporations or other entities or organizations of any kind are not eligible for the Loyalty Program.

2. Privacy. Please review our Privacy Policy at www.pg.com/privacy.html which governs the Loyalty Program to understand our practices in connection with the use and protection of your personal information.

3. Your Rewards Account. 

Registration. To set up a Loyalty Program rewards account ("Rewards Account"), you must register atwww.pampers.com. You must use a computer with internet access to access the website and then you must enter your first name, last name, email address, date of birth, password, complete address, the due date/birth date of each of your children, and the name and gender of each child who is already born, as indicated. While registering, you must accept these Terms, after which registration is complete. Only the individual named as the primary account holder (the “Member”) will accrue points and will be entitled to access Rewards Account information. 



Earning Points. Members earn rewards points ("Rewards Points") for qualifying purchases of Pampers diapers, training pants, and wipes products. Rewards Points are accrued on the basis of the Member’s submissions of unique Pampers Rewards codes found inside Pampers product packaging (“Codes”). A summary of a member’s Rewards Account may be viewed at www.pampers.com



Conditions of Use. P&G will attempt to credit Members' accounts with Rewards Points on a timely basis. However, each member shall have the responsibility of ensuring that his or her points are properly credited. Any claim for Rewards Points not credited accurately must be received by P&G within six (6) months of the date of claimed accrual of such Rewards Points or 11:50:50 p.m. EST on December 31, 2017 whichever is earlier, or otherwise such Rewards Points shall no longer be valid or usable. 



P&G shall have no liability for any printing, production, typographical, mechanical or other errors in the Rewards Points summaries distributed by P&G or its agents, for any delay or failure to credit Rewards Points to Member accounts, or for any failure to provide Rewards Account summaries as outlined herein.



P&G reserves the right to invalidate Rewards Points from a Member's Rewards Account with notice if it determines in its sole discretion that such points were improperly credited to such Member's Rewards Account or were obtained fraudulently or otherwise in violation of these Terms. P&G reserves the right to require proof of accrual of Rewards Points or Codes and P&G reserves the right to delay the processing or redemption of any Rewards Points or Codes without notice, in order to assure compliance with these Terms. 



By participating in the Loyalty Program, each Member is responsible for maintaining the confidentiality of his or her Rewards Account and password and for restricting access to his or her computer. Member agrees to accept responsibility for all activities that occur under Member's Rewards Account or password. Without limiting any other remedies, P&G may suspend or terminate any Rewards Account if P&G suspects in its sole discretion that any Member or other person has engaged in fraudulent activity in connection with this Loyalty Program. 



Rewards Points and Codes do not constitute property, do not entitle a Member to a vested right or interest, and have no cash value. As such, Rewards Points and Codes are not redeemable for cash, transferable, or assignable for any reason. The sale, barter, transfer, or assignment of any accumulated Rewards Points or Codes, other than by P&G, is strictly prohibited. Any Rewards Points or Codes which P&G deems in its sole discretion to have been transferred, sold, bartered, or assigned in violation of these Terms may be confiscated and/or canceled. 



Participation in the Loyalty Program is subject to these Terms, as well as policies and procedures that P&G may adopt or modify from time to time. Any failure to abide by these Terms or any policies or procedures implemented by P&G, any conduct detrimental to P&G, or any misrepresentation or fraudulent activities in connection with this Loyalty Program, or failure to act in a manner consistent with federal, state, provincial, or local laws, regulations or ordinances, may result, in addition to any rights or remedies available to P&G in law or equity, in the termination of membership in the Loyalty Program, as well as forfeiture of any Rewards Points accrued to date, and any other benefits earned in connection therewith, in P&G's sole discretion. 



Additional Code Submission Options. Members always have the ability to enter Codes on www.pampers.com  as indicated above. In addition to this Code-entering method, Pampers is pleased to offer one additional method for submitting Codes. 



Mobile Device Application: Members can also enter Codes via the Pampers Rewards mobile application (“Application”) available for download for iOS and Google operating systems. Use of the Application will be governed by the additional Pampers Rewards Loyalty Program Mobile Application Terms of Use.  The Application can be downloaded to Member’s mobile device via Member’s operating system’s app store. The Application can be used to enter Codes manually or with the assistance of the mobile device’s camera. Once the Application is downloaded, Members will need to sign in using the email address and password used to access the Loyalty Program at pampers.com. Member’s Loyalty Program screen name (or first name if no screen name is available) and Member’s Loyalty Program ID number will be stored on Member’s phone until Member logs out of the Application.  Once Member is logged into the Application, Member can use the Application to submit Codes to have Member’s Rewards Account credited with the points Member has collected. P&G will not be liable for any delays in the receipt of any submissions, as delivery is subject to effective transmission from Member’s network operator. If Member has any questions, Member may contact us through the Contact Us link on Pampers.com. To remove the Application from Member’s smart phone in iOS, highlight and delete; in Android uninstall from application manager.  Available in the U.S. and Canada at the Apple® App Store and Android Market for the smartphones using the iOS and Google operating systems.

4. Rewards Points. Beginning 5:00 a.m. EDT August 22, 2005, and ending 11:50:50 p.m. EST. on December 31, 2017.  Members will receive, for qualifying purchases of Pampers diapers, training pants, and/or wipes products that are properly credited to the Member’s Rewards Account, Rewards Points according to the point value for each product



Each qualifying product will have a Code inside the package. For boxes containing multiple bags, each bag will have a Code inside the package and Members will need to enter all Codes to get the total amount of Rewards Points for the box listed in the Rewards Chart. Members should retain original Code numbers for recordkeeping. 



Rewards Points will be issued to the primary account holder of the Loyalty Program Account. The Loyalty Program and all Rewards Points expire no later than 11:50:50 p.m. EST. on December 31, 2017.  Therefore, all Rewards Points must be communicated to P&G no later than 11:50:50 p.m. EST. on December 31, 2017.

Members may also be eligible to receive bonus Rewards Points from P&G, for specified promotional offers advertised by P&G from time to time at the sole discretion of P&G. The details of such bonus Rewards Points will be provided at the time the offer is made. Bonus Rewards Points may also be earned in connection with transactions with P&G promotional partners as designated by P&G. These third parties are independent of P&G, and P&G is not responsible in any manner for the products and services provided by these parties or any damage, cost, or liabilities that are incurred in connection with the goods and services associated therewith.

5. Changes to Rewards Points Structure. The Rewards Points structure, including the bonus Rewards Points where applicable, is subject to modification or limitation at any time, with or without notice, in P&G's sole discretion, including, without limitation, the right to establish additional means of accruing Rewards Points, the right to modify and delete any or all of the recognized means of accruing Rewards Points existing at any given time, the right to change the rewards available and their values and types and the rewards redemption terms, and the right to exclude specific types of transactions from Rewards Points eligibility.

6. Redeeming Points for Rewards. Subject to P&G’s rights to add, delete, or otherwise make changes to the Rewards Points structure and the rewards as more fully expressed in the preceding Section 5, Rewards Points may be redeemed for merchandise or coupons found in the Catalog of Rewards, which is posted and periodically updated in the Loyalty Program website at www.pampers.com. See www.pampers.com “Pampers Rewards” page for details on how to redeem Rewards Points. Rewards Points will be subtracted from a Member's account at the time the Member requests a reward. 



Each redeeming Member is solely responsible for ensuring that their shipping address is correct in the Loyalty Program records prior to redemption. Residents of Puerto Rico may be subject to an import tax on certain items, which must be paid at the time of delivery and will be disclosed at the time of redemption. P&G’s obligation regarding delivery of a reward is satisfied upon shipping the selected award to the address for the Member contained in the Loyalty Program records as of the date of redemption. 



P&G is not responsible for lost or stolen rewards and will be responsible for non-receipt of rewards only when a reward is shipped to an address different than the one in the Loyalty Program records as of the date of redemption. 



Members must allow a minimum of four to six weeks for shipment of a selected reward. No cash will be exchanged for the unused portion of any Member’s Rewards Points. Once Rewards Points have been redeemed for a reward, they are no longer valid for any subsequent redemption and they may not be returned or refunded to a Member's Rewards Account for any reason. 



The Loyalty Program and all Rewards Points expire not later than 11:50:50 p.m. EST on December 31, 2017.  Therefore, all Rewards Points redemption requests must be communicated to P&G as required by these Terms by such time. The availability of any reward or Catalog of Rewards items offered in the Loyalty Program is subject to change without notice at any time and subject to availability in the sole discretion of P&G. Rewards may be available only in limited quantities and will be distributed on a first-come, first-served basis. Members should regularly consult the Loyalty Program website for updates about reward availability.

7. Expiration of Rewards Points. Rewards Points shall be maintained in the member's account until they are redeemed for a reward or until they expire not later than 11:50:50 p.m. EST on December 31, 2017.  Notwithstanding the foregoing, P&G retains the right to cancel any Member’s Rewards Account and accumulated Rewards Points in the event of inactivity for six (6) consecutive months. No extensions, cash refunds or other exchanges will be allowed for expired Rewards Points.

8. Modification To, Termination or Extension of Loyalty Program Terms. 



(a) Modification to Terms: Membership in the Loyalty Program is offered at the discretion of P&G and P&G reserves in its sole discretion the right to modify the Terms, Rewards Points redemption values, benefits, reward levels, conditions of participation, rules for issuing, redeeming, retaining, using, or forfeiting Rewards Points and rewards and their respective duration or timing, or any other aspect of the Loyalty Program, in whole or in part, at any time, with or without notice, even though such changes may affect the redemption value of the points already accumulated.  Members understand that the most recent version of the Terms will be located at the Loyalty Program website.  Any changes or modifications will be effective immediately upon posting the revisions to www.pampers.com, and you waive any right you may have to receive specific notice of such changes or modifications.  Your participation in the Loyalty Program confirms your acceptance of these Terms and Conditions and any such changes or modifications; therefore, you should review these Terms and Conditions and applicable policies frequently to understand the terms and conditions that apply to the Loyalty Program.  If you do not agree to the Terms and Conditions, you must stop participating in the Loyalty Program 

 

(b) Termination: The Loyalty Program will terminate at 11:50:50 p.m. EST. on December 31, 2017, or earlier at the sole discretion of P&G. In the event of early termination, P&G shall give conspicuous notice at least six (6) months prior to the date that such termination becomes effective, during which time Members may still accrue and redeem Rewards Points, provided however, that Members agree that P&G shall not be required to give six (6) months’ notice if such termination is due to the filing of a petition in bankruptcy, an adjudication of bankruptcy, insolvency, an assignment for the benefit of creditors, or any other discontinuance of business. All Rewards Points must be redeemed prior to the effective date of termination. Members should not rely upon the continued availability of the Loyalty Program or any Rewards Points accumulated in connection therewith. 



(c) Extension: P&G may, at its sole discretion, extend the Loyalty Program beyond the expiration date set forth above.  Members who participate in the Loyalty Program after the extension agree to be bound by the Terms then in effect at the time of Loyalty Program extension.

9. Limitation on Liability. P&G WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THE LOYALTY PROGRAM, (B) ANY FAILURE OR DELAY BY P&G IN CONNECTION WITH THE LOYALTY PROGRAM (INCLUDING, WITHOUT LIMITATION, THE USE OF, OR INABILITY TO USE, ANY COMPONENT OF THIS LOYALTY PROGRAM); OR (C) THE PERFORMANCE OR NON PERFORMANCE OF THE LOYALTY PROGRAM BY P&G, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of your registration information, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. If, despite the limitation above, P&G is found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in the limitation above, then its liability will in no event exceed, in total, the sum of US $100.00. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

10. Disclaimer of Warranties. P&G MAKES NO WARRANTY OF ANY KIND REGARDING THE LOYALTY PROGRAM, WHICH IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. P&G EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT ITS LOYALTY PROGRAM WILL BE ERROR-FREE. P&G FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF ANY CONTENT OR INFORMATION DISTRIBUTED WITH RESPECT TO THE LOYALTY PROGRAM. P&G EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY BE LIMITED IN ITS APPLICABILITY TO YOU.

11. Taxes. Determination and payment of tax liability on awards, including income tax, if any, are the sole responsibility of Member.

12. Acts Beyond P&G Control. The failure of P&G to comply with the Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state, provincial or local governmental authorities, or for any other reason beyond the reasonable control of P&G, shall not be deemed a breach of the Terms. If any such contingency shall last for more than sixty (60) days, P&G shall have the right to terminate the Loyalty Program immediately by giving notice and shall have no further liability to any Member.

13. Governing Law and Consent to Jurisdiction. The laws of the State of Ohio, without regard to its conflict of laws principles, will govern these Terms, as well as Members’ and P&G’s observance of them. If you take any legal action relating to your use of this Loyalty Program or these Terms, you agree to file such action only in the state or federal courts located in Hamilton County, Ohio.

14. No Waiver. P&G's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by P&G in writing.

15. Captions. The headings in these Terms are for your convenience and reference. These headings do not limit or affect these Terms.

16. Complete Agreement. These Terms, together with those items made a part of these Terms by reference, make up the entire agreement between P&G and Members relating to the Loyalty Program, and replaces any prior understandings or agreements (whether oral or written) regarding the Loyalty Program. If a court finds any of these Terms to be unenforceable or invalid, those term(s) will be enforced to the fullest extent permitted by applicable law and the other Terms will remain in full force and effect.

17. Sponsor: The Procter & Gamble Distributing Company, One Procter & Gamble Plaza, Cincinnati, Ohio, USA 45202.

 

© 2012 The Procter & Gamble Distributing Company. ALL RIGHTS RESERVED.