Pampers Club & Rewards FAQs
Pampers Club & Rewards FAQs
Pampers Club is a loyalty program available via a mobile app, that can be downloaded for Android or iPhone. Collect and redeem Pampers Cash to get items from our catalog for you and your little one. You’ll get $0.20 Pampers Cash for every diaper code you enter and $0.05 Pampers Cash for every wipes code you enter.
- Buy Pampers Products
- Download the Pampers Club app from Google Play Store or App Store
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Find and scan the Pampers Club codes in your diapers and wipes pack. You can scan the code using your phone camera or submit it manually.
The more codes you scan/submit, the more rewards you can get!
Our Consumer Support team can be reached via email, call or chat. Please visit this page to contact us.
Download the Pampers Club mobile app from the Play Store or the App Store, enter your details to create your account and you’re in!
Another way to join is to create an account on Pampers.com, download the Pampers Club mobile app from Google Play or the App Store & log in with your Pampers.com email & password.
Yes, it’s free to download and join Pampers Club.
No, there is no membership card. To be a member, you simply need to use the mobile app.
Yes, if you have already created an account on Pampers.ca you can use the same login details (email and password) in the app. You will need to download the app from Google Play or the App Store.
Scan your codes found in Pampers products.
Every time you purchase a Pampers product, open the app and scan the in-pack codes. For certain wipes products, manually enter the code found on the bottom of the pack.
Codes should be added instantaneously, but certain bonuses may take 24 hours to be awarded.
Pampers Rewards codes are easy to find!
Inside each package of Pampers diapers or Easy Ups you'll find a small white label with your Pampers Rewards code.
Wipes codes are printed directly onto the packaging.
1. Select your product and pack count:
Diapers or Easy Ups Bag
Your Pampers Rewards code is on a white label. Follow these steps to find your code and earn points:
Open the bag as indicated.
A Pampers Rewards sticker is glued inside the bag.
2. Start Submitting Codes
Submitting your code is easy from your mobile device with the Pampers Rewards app
Scan codes with the Pampers Rewards Mobile App
Get the app here or search your phone's app store for Pampers Rewards.
Once you download the app, you only need to sign in and you are ready to start scanning. Pampers Rewards points will be automatically added to your account.
Click Sign In and then click the Forget Password link. Enter your registered email address and an email containing a link to reset your password will be sent to your email inbox.
If you do not receive this password reset email, please be sure to check your Spam/Junk folders or Social/Promotions inboxes.
You can use your Pampers Cash to redeem for items in the Rewards catalog.
Up to 200MB of storage.
Inside each package of Pampers diapers or training pants you'll find a small white label with your Pampers Club code. Wipes rewards codes are printed directly onto the pack.
Here are some additional tips for finding the codes.
Diapers or Pants Bag: The Pampers Club code sticker is glued inside the bag. If it's not visible, turn the bag inside out.
Diapers or Pants Box: The Pampers Club code stickers are inside each of the bags within the box. If the stickers aren't visible, turn the bags inside out. Be sure to enter the code from each bag to earn all your Pampers Cash!
Wipes Tubs / Wipes Refill Packs: There is no code printed on the tub. All codes are printed directly on the individual wipes packages on the outside of each package or under the back seam. Be sure to look on all sides as the Pampers Club codes may not always be in the same place. For multi-packs: each pouch has a Pampers Club code. Be sure to enter them all for the maximum Pampers Cash value!
For more information visit: How to find codes?
Your Pampers Cash will not expire as long as you remain an active member. If your account is inactive for more than 12 months, then you will lose your Pampers Cash so, make sure you enter codes regularly and redeem your rewards!
Most items are delivered within 24 hours. You can find your order in the app under “My Rewards”. Paper coupons are delivered via Canada Post and can take 4-6 weeks for delivery*
*Pampers Club is not responsible for misdirected shipment due to inaccurate or incomplete delivery entries.
You cannot transfer Pampers Cash from one Pampers account to another. However, you can transfer your points to a new email address if the new email address isn't already registered on the Pampers Rewards site. Contact us in the app.
You can update your Pampers account details inside the app (Profile Settings) or on the Pampers website www.pampers.ca/en-ca/login, go to the My Account menu in the upper right corner of the screen and click on Edit Profile. From there, you’ll be directed to a page where you can update your profile information such as your mailing address and birth dates. You can also reset your password on this page.
