Customer Reviews
Pampers® Pure Protection
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Pampers Response - August 01, 2025
Thank you for your review!
As parents, we understand the frustration of dealing with baby rash, and we appreciate you letting us know what happened, Kristina. This isn't something we'd expect, and we hope your little one's symptoms have improved. Please know that before presenting a new Pampers design, our team works extensively with parents and leading pediatric professionals, including safety experts, at every step of the diaper-making process to ensure our products are safe for babies. However, we understand that a baby's skin can be very delicate. Unfortunately, many factors can contribute to unusual reactions like this, and we want to help you prevent future events and share this experience with our Safety Team. Please call us at 1-800-726-7377 for further assistance.
Bring back old design
Old design of Pampers Pure would’ve gotten a 5 star review. This new redesign is horrible. Not nearly as soft or absorbent as the old diapers. Plus, the old diapers had much cuter designs. Probably will end up switching to a different brand which is disappointing because these were our go to diapers since our son was born.
Great Diaper until Recent
We made the switch to Pampers Pure diapers because of the cleaner ingredients and the softness. Lately, the last 3 boxes have been scratchy and not soft whatsoever. In addition, my son has been battling off and on diaper rash like when he was in Pamper Swaddlers.
Blowouts
My baby never has a blowout in her Huggies. Unfortunately with two different pampers newborn diapers, she experienced blowouts. The only difference in Huggies and pampers that I can think would be the issue is pampers not having the blowout control thing in the back like Huggies and not being curved. Will continue to use the box of pampers that I have but the unopened box will be taken and exchanged.
Pampers Response - July 12, 2025
Thank you for your review!
Thanks for sharing your experience, Samantha. This isn't something we'd expect, as all of our Pampers Pure Diaper sizes come with a Blowout Barrier, except size 0. We'd like to go over some tips with you to try and prevent this in the future. Our diapers are organized by weight, and in most cases, your baby should be within the weight range for the size diaper they are in. Because babies fit our diapers differently, we'll be happy to help you find an alternative size or style that you'll love. For further assistance, contact us at 1-800-726-7377.
PLEASE BRING BACK OLD DESIGN!
We have been using Pampers since day one with our son. We were gifted different diapers from the baby shower and found Pampers was the best all around (in our opinion). When our son started showing signs of irritation and ended up being diagnosed with eczema, I started buying Pampers Pure PROTECTION. He has used them ever since. They worked great! Though when Pampers started releasing a new design recently, I started noticing that my son’s rash was coming back. The new design feels flimsy and not as good quality as the old design. I was so disappointed that I tried other brands. They work ok, just not as good as pampers. I’m begging you to bring back the old design. The new design is terrible.